Core Management Solutions hereinafter collectively referred to as "the
Company".) stipulate "Personal Information Protection Policy" as stated
below to protect your personal information.
Core Management Solutions
- Collection, Use, and Distribution of Personal Information
- Principle of Collection
Company will only collect your personal information for the following
purposes: exchanging information, sending announcements or greetings
following the social customs, providing the information of our products
and services related to transactions, conclusion and execution of
contracts, and managing other transactions. When such a collection is
made for any other additional purposes, the Company will clarify the
purposes and obtain your prior consent.
- Principle of Use and Distribution
When the Company uses and
distributes your personal information, we will do so only within the
scope of the purposes clarified in advance.
- Sharing the Personal Information
The Company may share
your personal information among all Crystal Commercial Group companies,
however, will do so with the prior announcement of sharing.
- Respect of Personal Rights
The Company will respect your
personal rights pertaining to personal information. If you request the
disclosure of your own information, the Company will comply insofar as
adequate within a reasonable length of time. Also, if you request
correction or change to your own personal information, the Company will
comply within a reasonably short period of time only if your
identification is verified.
- Proper Management of Personal Information
The Company will
implement appropriate safety measures to protect your personal
information that we collected and take adequate measures to prevent
unauthorized access, falsification, leakage, and loss.
- Compliance with the Laws and Regulations
The Company will
comply with the laws and regulations pertaining to personal information
stipulated in Belize as well as the Company's regulations.
- Continuous Improvement of Personal Information Management
Company will protect and manage your personal information in an
adequate manner. We will also audit and review the management of your
personal information on a regular basis to make improvements.
- Inquiries regarding personal information
The Company will use
the following address as our common contact in Crystal Commercial Group
to receive your inquiries regarding personal information.
(Public Relations Department)
E-mail: info at Core Management Solutions . com
7 Dickens Dr
Refund / Return Policy
License returns will be honored within 10 days of the purchase date for the following reasons only:
To be considered for a refund you must send an email to returns at core management solutions.com within 10 days from purchase date.
- Error made in order processing (for example, wrong products
shipped, wrong quantity shipped, incorrect registration number,
duplicate product ordered, wrong platform and so on)
List the following information in the body of your email:
All shipping and handling expenses are non-refundable.
- Your order number
- The date of order
- The version of Windows that you are running (if necessary)
- The name of our product that you have purchased
- Please describe the issue and/or reasons you are no longer wanting to use the software
Upon receipt of your request, all eligible refunds will receive a
credit within 7 to 10 business days. Due to billing cycles, the refund
may not appear on the same credit card statement as the original charge.
Please note that, except for the reasons listed above, Core Management
Solutions carries a no-refund policy on Software Licenses or Services.
We do not warrant the contents of the Software Product or that the
software itself will be error free, regardless of whether the product
has been distributed via CD or an electronic download; but will work
with you to quickly resolve any bugs you may experience. Any errors
created by mis-use or mis-management of the software by the client will
remain the sole responsibility of the client. We may or may not quote
on a rate to repair any issues resulting from possible mis-use or
mis-management of our software solutions.
Software bugs do not constitute a right to return a product as all bugs
will be fixed in a timely manner (regularly within 30 days of reporting
Returns will not be provided if a software key has been provided for
the purchased software. Upon return it is expected that the client will
destroy all remnants of Core Software from their computer(s).
Core Management Solutions provides enterprise level software solutions
to businesses across the globe. Software package downloads are provided
with CD keys required to operate software. Core Website Management
operates as a custom configuration of Core Central Servers and is not
available for host in third party hosting facilities due to the nature
and sensitivity of the Core Website Management Solution. Many custom
configurations must be performed on a server in order for Core Website
Management to function smoothly.