Online chat rooms and proper support ticket management is the lifeblood of many enterprises.  

Every company has special ticket types and often specialized staff that are able to respond to specific tickets or geographic locations.

Core Website Management integrates your support chat rooms and tickets with the rest of your website (including ecommerce, blog and other areas).  Therefore not only can you support your clients as you need, but also be able to see the big picture of what is going on with your company at a glance.

Ticket management is a HUGE area of Core and it has been custom designed to completely mould to your specific business needs.